I begin with gratitude to the Almighty Allah for His blessings and the opportunity to present to you the Annual Report 2024 and the 25th Annual General Meeting of Crystal Insurance PLC. This year holds special significance as we celebrate our Silver Jubilee, marking 25 years of excellence performance in the insurance industry.

It is my immense pleasure to address you during this landmark year, as the leader of this esteemed organization. Our success is the result of collective efforts, teamwork and dedication from every member of the operational management team, employees and development staffs. We have made substantial strides in achieving our business goals for 2024 and we are committed to continuing this journey of success.

As we reflect on the past 25 years, we recognize the growth and progress we have made, which was built upon a foundation of strong teamwork and shared goals. We look forward to another 25 years of sustainable growth and leadership in the industry.

From the beginning of the year, we tied with our plans, to progress business growth economically and profitably by accomplishing responsible work socially and keeping lime environment by implementing our policies and technology in the interest of the company. Professionalism and quality service track indicates clients’ confidence and market image of the company. We have 42 branches and those are able to underwrite the insurance policy from any districts because our technology permit us for this wider facility. By this time, the Company is able to create market image and goodwill in the industry.

The confidence level of our business partners and clients is very high on the Company’s operations. Business growth of the Company is optimistic compared to previous years. All of you know how severe the competition is in a small market like ours. Due to our market research, effective business model, sincerity, hard work, transparency, corporate governance culture and accountability, we have been able to bring an outstanding brand image in the market.

Therefore, this year has been recognized as a great successful year of Crystal Insurance PLC. In this happy moment, I express my heartfelt thanks and gratitude to all our valued clients, business partners, all our regulatory bodies, honorable Members of the Board for giving me the opportunity to lead the operations of the company with their marvelous support.